Privacy Policy

Effective Date: January 1, 2025

Who We Are

Our website address is: https://www.smilesbylorino.com/. We are Smiles by Lorino, an orthodontic practice committed to protecting your personal information.

What Personal Data We Collect and Why

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

Media
If you upload images, avoid including location data (EXIF GPS). Visitors may download and extract that data from images.

Cookies
We use cookies to enhance user experience. If you leave a comment or log in, cookies may save your information for convenience.

Embedded Content
Articles may include embedded content (e.g., videos, images, or articles) from other websites. These may collect data, use cookies, and track interaction similarly as if you visited their site directly.

Analytics
We may use analytics services to understand user activity and improve our website.

Contact Forms and Communication

When you submit a contact form, we collect the information provided (name, email, phone number, etc.) solely for the purpose of responding to your inquiry or providing services. If you opt in, we may send SMS updates about appointments, promotional offers, or follow-ups.

Mobile Information Sharing

Mobile information (phone numbers, opt-in data, and consent) will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS-related consent and originator opt-in data will remain confidential and will not be sold or transferred.

How Long We Retain Your Data

Comments and their metadata are stored indefinitely. Registered users can see, edit, or delete their personal information anytime (except usernames). Administrators can also manage this data.

Your Data Rights

You can request a copy of your personal data or ask us to erase it. This excludes data we must retain for legal, administrative, or security purposes.

Where We Send Your Data

Comments may be checked through automated spam detection services.

SMS Consent and Opt-Out

By opting in via our forms, you agree to receive messages from Smiles by Lorino. Message types may include appointment reminders, promotional offers, and follow-ups. Message frequency may vary.

To opt out at any time, simply reply STOP. For assistance, reply HELP or email us at info@smilesbylorino.com.

Contact Information

If you have any questions about this privacy policy, email us at info@smilesbylorino.com.